Rewards FAQ
Can I redeem my points right away if I have enough points to use?
Yes! Once you’ve earned enough points, you can redeem them instantly toward eligible items.
How many points do I earn per $1 spent?
You earn 10% back points for every $1 spent, e.g., Spend $50 and earn $5 towards future item
How do I check my balance?
Just log into the PIZZANISTA! App to see your current point balance, rewards, and available offers.
Do my points ever expire?
Yes — points expire 12 months after your last purchase. Keep earning (and eating!) to stay active.
Can I earn points on delivery orders?
Yes, as long as you order through the PIZZANISTA! App or website while logged into your account.
Orders placed through third-party platforms (like DoorDash, Uber Eats, or Postmates) do not earn points.
Can I earn points when I use a gift card?
Yes! Points are earned when you redeem a gift card, not when you buy one.
Can I transfer or share points with someone else?
No — points are non-transferable and tied to your PIZZANISTA! account.
What if I forgot to log in before ordering?
No worries — reach out to our support team through the app with your order number, and we’ll help add the missing points.
Do I need to download the app to earn rewards?
Yes — the PIZZANISTA! App is the easiest way to track, earn, and redeem points, plus you’ll get exclusive member-only perks and early access to limited drops.
Will I still get special deals and events notifications?
Yep! Members get early access to new merch, pop-ups, and collabs — make sure your push notifications are turned on.
